Privacy Policy

Anonymous London is committed to protecting the privacy of visitors to our website. This privacy policy explains how we protect your personal data and how you can control how we use your personal information. If you want to change the way in which we use your data or if you have a question about how your personal information is used please contact us using the methods below:

• Email: info@anonymouslondon.com
• Phone: +44 (0)7833 297 981
• Postal address: Harwood House, 43 Harwood Road, London, SW6 4QP

Information collection

We only collect information that you give us in the course of us providing you with a service that you have requested, or when you ask us to contact you. Sometimes other companies may pass on your contact details, but we check that you have given permission to do this. Ordinarily we will only ask for the following information:

• Your Name
• Your Company’s Name
• Your Contact Details

Should we do business with you, we may require additional information about your company including financial information.

For our Investors Club members we ask for additional information about your investment appetite in order to better administer your account. We do not share this information with any other person or company. When you join our Investors Club we jointly sign an NCNDA with you.

How we use your data

We use the information you give us in the following ways:

• To provide you with the service or information you’ve requested
• To keep you informed and updated on relevant products you may be interested in
• To improve our website and the range of services and products we provide
• To provide you with useful information about relevant news
• To administer your account
• To assist our clients with data processing services

We do not store credit card details.

Cookies

Cookies are small text files that we use to improve your experience of our website. The cookie file is generated by our website and is accepted and processed by your computer’s browser software. You can disable the cookies using your browser’s options, although if you do this you may not be able to use some of the services shown on this site.

Anonymous London sets no third-party (tracking) cookies in your browser.

First-party cookies are those set by our server. Third-party cookies are set by a server outside our control. Anonymous London only sets first-party cookies, to store any custom preferences. First-party cookies are set by our web server and shared only to our domain.

First-Party cookies we set are:

• Google analytics

Security

We regard the security of your personal information as highly important. We have taken every precaution to protect your information on our website. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us, or information stored on our website or our servers, will be free from unauthorised access by third parties such as hackers and your use of our website demonstrates your assumption of this risk.

The legal basis for processing your personal data

In general the reason we will be processing your data is because it is necessary for the performance of a contract between us or because you have consented to receive information from us.

There are times where we will want to tell you about new products or services we are offering and about conferences. In this case we shall be using legitimate interest as the basis of for processing.

Who we share your data with

 We will not share your data to any other company without your prior consent. We will never sell your data to another company.

However, we do use the following companies for our business operations who process your data under our control:

• Google.com who provide website analytic services

We do not transfer any data outside the EEA.

Under some circumstances we may be required to disclose or share your information without your consent, for example if we are required to by the police, the courts, or for other legal reasons.

Keeping your information safe

We take data protection and data security very seriously. We have implemented a number of organisational and technical measures to ensure that only the people who need to see the data are allowed access and that the data is protected when stored and transmitted.

Data Retention

Our data retention policy details the length of time we keep the various types of personal data for. There are some statutory data retention periods that we must comply with, e.g. financial information must be kept of 6 years, but in general if we have not been in contact with you for 2 years, we shall delete the personal data we collected from you from our systems.

Data Accuracy

We want the information we hold about you to be correct. Therefore if you have new, or updated, information then please tell us about the changes. You can do this by emailing us at info@anonymouslondon.com, or by calling us on +44 (0)20 3036 0312. If you email us or call us we won’t do anything until we have verified that you made the request.

Subject Access Requests

It is your right to know what personal data we hold about you. If you want to find out this information then please write or email us to make your request. Once we have verified that it was you who has made the request we shall respond within a month.

Data Erasure

If you don’t want us to hold personal data about you any more you can request for the data to be deleted. As long as there are not statutory reasons for us retaining the data for a certain period, e.g. financial transaction data must be retained for 6 years, then we will remove your data immediately once we have verified that it was you who made this request.

What if you don’t want to hear from us?

If you decide that you don’t want to receive information from us any more, either click on the unsubscribe link in our emails, or send a request to stop emailing to info@anonymouslondon.com. We will then stop sending you emails immediately.

Complaints

If you have a complaint please contact our Data Protection Officer at info@anonymouslondon.com who will deal with your request promptly.

If you are still not satisfied with the way your complaint was handled, you can refer your complaint to UK Information Commissioner’s Office. https://ico.org.uk/concerns/

Links to other websites

We do have links to other websites and advertisements for products we think you might be interested in. This Data Privacy Notice / Privacy Policy does not cover these websites. You should read and understand their Data Privacy Notices.

Version Control

We review this Data Privacy Notice regularly. This version was uploaded on 31st July 2022.

Other Information about Anonymous London

Our Companies House registration number is 12102023. Our Registered Address is Harwood House, 43 Harwood Road, London, United Kingdom, SW6 4QP.